The Macular Degeneration Association found this great article to help those that have eye diseases such as macular degeneration to continue to be able to do their banking.
San Francisco Federal Credit Union Leads the Way to Transform Online Banking to Better Serve Customers with Vision Disabilities
SAN FRANCISCO, Aug. 02, 2016 (GLOBE NEWSWIRE) — Today, Disability Rights Advocates (“DRA”) and San Francisco Federal Credit Union (“Credit Union”) announce a precedent-setting agreement which is expected to bring change across the online banking industry. The Credit Union agreed to work together with DRA to ensure its website, online banking services and mobile apps are accessible to people who are blind or low vision. The Credit Union’s website and online banking services are powered principally by a system created by digital banking industry leader, Q2 Software, Inc. (“Q2”). Q2 has agreed to implement accessibility features for the Credit Union that will ultimately be made available to all of Q2’s current and future customers around the nation.
In September of 2015, the Credit Union overhauled its website. Suddenly, Credit Union member Marco Salsiccia, who is blind, discovered he was unable to use the Credit Union’s online banking services independently. “I could no longer log in to my account like I had before,” he recalled. “I had to get a sighted friend to enter my confidential login information for me.” Scott Blanks, who is also blind, tried to join the Credit Union but couldn’t access the online application form using his screen reader software.
Once DRA notified the Credit Union that its website and mobile applications were inaccessible to blind members and prospective members, DRA and the Credit Union collaborated to craft an extensive remediation plan for the Credit Union’s website, online banking services and mobile applications to make them accessible to individuals with vision disabilities. The Credit Union hired accessibility experts to perform testing and recommend solutions, and brought in its partner Q2 to create a comprehensive, accessible online banking platform. Together the Credit Union, through its outside counsel, and DRA representing its clients negotiated and documented a comprehensive agreement. When complete, the Q2 Platform and the Credit Union’s website, online banking and mobile apps will meet the international accessibility standard, WCAG 2.0, level AA……
Source: Nasdaq Globe Newswire